Michael Thompson

Leading product strategy and growth initiatives for B2B SaaS platform serving 500K+ users. Managing product roadmap, cross-functional teams, and driving key business metrics.

• Increased monthly recurring revenue (MRR) by 150% through strategic product improvements
  Product Strategy Revenue Growth SaaS Metrics Customer Analytics
• Launched AI-powered features adopted by 80% of enterprise customers within 6 months
  AI Product Development Enterprise Sales Feature Adoption Machine Learning
• Reduced customer churn by 45% through improved onboarding and product experience
  Customer Success User Onboarding Churn Analysis Product Analytics
• Led cross-functional team of 12 members across engineering, design, and data science
  Team Leadership Cross-functional Collaboration Agile Management
• Established data-driven product development process using OKRs and advanced analytics
  OKRs Data Analytics Product Metrics Business Intelligence

Managed end-to-end product development for mobile and web applications. Collaborated with engineering, design, and business teams to deliver user-centric solutions.

• Launched 3 major product features resulting in 200% increase in user engagement
  Feature Development User Engagement Mobile Product Web Platform
• Conducted comprehensive market research leading to successful product pivot
  Market Research Product Strategy Competitive Analysis Customer Interviews
• Implemented A/B testing framework improving conversion rates across all funnels
  A/B Testing Conversion Optimization Statistical Analysis User Behavior
• Managed product backlog and sprint planning for 8-person engineering team
  Agile/Scrum Sprint Planning Backlog Management Stakeholder Communication
• Developed go-to-market strategy for new product line generating $2M in first year
  Go-to-Market Product Launch Marketing Strategy Sales Enablement

Supported senior product managers in defining product requirements and analyzing user behavior. Gained hands-on experience in product lifecycle management.

• Analyzed user data to identify optimization opportunities increasing retention by 25%
  Data Analysis User Retention SQL Customer Analytics
• Created product requirements documents for 5 major feature releases
  Product Requirements Feature Specification Documentation Stakeholder Alignment
• Collaborated with UX team to improve user experience based on feedback analysis
  UX Collaboration User Feedback Product Design User Research
• Supported product launch activities including beta testing and user onboarding
  Product Launch Beta Testing User Onboarding Quality Assurance

Analyzed business processes and technology solutions for Fortune 500 clients. Developed skills in data analysis, process optimization, and client management.

• Led digital transformation projects for 3 major retail clients
  Digital Transformation Process Optimization Retail Technology Change Management
• Created business cases and ROI analyses for technology investments totaling $5M
  Business Case Development ROI Analysis Financial Modeling Investment Strategy
• Improved operational efficiency by 30% through process automation recommendations
  Process Automation Operational Efficiency Workflow Optimization Technology Integration
• Presented findings and recommendations to C-level executives
  Executive Presentations Strategic Communication Data Visualization Stakeholder Management